With Western Union, you can send money domestically, pay bills, check exchange rates *, track a transfer, make an international money transfer, and more – right from your smart phone. The IBAN consists of an alphabetical country code followed by two digits, and then up to thirty-five characters for the bank account number. Your browser does not support the audio element. Western Union Business Solutions (WUBS) is a business unit of the Western Union group of companies and operates through local affiliates in a number of countries around the world. We have extensive experience working with clients in a variety of sectors, including import and export, wine and spirits, agriculture, mining, and non-profit. How are you determining whether to keep retail locations open? COVID-19 (Coronavirus) update: Our website and app are always open. Their customers require servicing, but an increasing number of physical locations are temporarily shutting their doors in an effort to reduce the spread of the virus. We encourage our customers to please check the. Western Union (WU) rejects 2020 earnings guidance due to a dent in retail money transfer business, caused by coronavirus-led business disruption. For additional information, please visit the Western Union COVID-19 Resource Center. Send money with Western Union wherever you are. If I can’t pick up my money transfer, what will happen to my money? Learn More. What’s a bank code, and how do I find my receiver’s bank code? For a complete listing of US state licensing, click here. To get started, download the Western Union ® app. Stephen Kuhl joins Jim Blasingame to report on the Western Union’s Foundation efforts to provide financial support for certain organizations that will be hurt by the coronavirus impact on international trade and travel. We have no reason to believe that banknotes are more likely to spread viruses than any other surface, and Coronavirus is no exception. We deliver a Daily Market Analysis and a Monthly Currency Outlook directly to your inbox. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). WUBS holding balance facility enables you to temporarily hold amounts that you have acquired to make or receive a payment for up to 90 days. After all, one of the few general complaints about these financial institutions often relate to their lack of investment and emphasis on new technology compared to big banks. Still, some brands prefer to remain in regular operation, at least for now, to project a measure of stability. Choose Bank Account service when you send online or at an agent location. Western Union Business Solutions is a business unit of The Western Union Company. The requirements vary by country, but usually include your receiver’s bank name, branch name or code, account name and number. Send money with Western Union wherever you are. Ask your receiver for the BIC if it’s required in their country. COVID-19 (Coronavirus) update: Our website and app are always open. Western Union continúa siguiendo de cerca la evolución de COVID-19 (coronavirus). Send money now. How can I send money to a bank account? Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. I cannot pick up my money transfer because no agent locations are open due to the COVID-19 situation. The sender can send a new money transfer to someone else or initiate a digital money transfer at WU.com or through the Western Union mobile app for bank account payout where these services are available. Cybersecurity and Digital Safety in Mining, http://business.westernunion.com/Compliance-Legal/Compliance. CHIPS (Clearing House Inter-Bank Payment System) – US and Canada only. However, you can ask your sender to contact Western Union customer service to ask for a refund. *Transaction fee-free EDGE Network Payment services are available between fully accredited customers that have registered to use the WU® EDGE platform and are authorised by a WUBS affiliate to access services in Australia, Austria, Canada, Czech Republic, France, Germany, Hong Kong, Italy, Malta, New Zealand, Poland, Singapore, Switzerland, United Kingdom, and USA. Is your financial institution able to help? Through a white-labeled, mobile-friendly platform, credit unions and community banks can offer these products digitally and under their own branding. Address Agent. What’s a bank code, and how do I find my receiver’s bank code? If I can’t pick up my money transfer, what will happen to my money? At Western Union Business Solutions we are committed to supporting our business customers during these difficult times. Home CA El Segundo El Segundo, CA 90245, USA. Follow the instructions on the screen for profile verification. No financial information required. Nous nous soucions avant tout de la sécurité de nos employés, de nos clients, et du bien-être de toutes les personnes touchées par l’épidémie dans le monde. Please use the Agent Locator to determine service hours in your area. Relationship building and unique connections can be made without a face-to-face interaction. What is an International Bank Account Number (IBAN)? Prior to the outbreak, credit unions and community banks may have been concerned about levels of adoption for these types of online transactions, let alone mobile usage. Until then, financial institutions should consider the evolving needs of their customer base. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). As the world continues to navigate the COVID-19 pandemic, financial institutions may be in a difficult position. Financial institutions with established digital infrastructures or platforms are able to continue supporting their customers, but those without such access may have trouble because of prolonged closures and the increased public appetite for online banking. © 2020 Western Union Holdings Inc. All rights reserved. Western Union and the Western Union Foundation launched a. Consumers value convenience and the ability to manage their tasks quickly. Please contact us to see if we can be of any assistance. Consider segmenting your audience and providing regular detailed updates to each separate group. You will need the receiver’s bank account details. It’s unclear when the pandemic will subside and regular business operations will resume. Verify your profile to send money directly to a bank account, mobile wallet or for a cash pickup at an agent location. Amounts held in a holding balance do not earn interest. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). For security reasons, only the designated receiver can pick up a transfer. If financial institutions are able to transition any services online, now is likely the time to take action, especially since more and more branches are announcing closures. Please check WU’s Direct to Bank Account country information to confirm the information you’ll need. For a complete listing of US state licensing, click here. Send money with Western Union wherever you are. Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Western Union Business Solutions remains committed to support the needs of our customers along with the health and safety of our staff during these challenging times. We will keep this page updated as the situation develops. The guidance from the World Health Organization remains that basic hygiene is the best possible defense against Coronavirus. If making adjustments cannot be made quickly, consider keeping your customer base informed of the progress. Customers may be worried about their financial stability and seek more specific and practical advice from their financial institutions regarding closures, fees and instructions. Is it true that banknotes are spreading Coronavirus? After all, compared to other nations, North America has been slower to adopt financial services on a smartphone and yet because of concerns regarding public activities during the current pandemic, Making a personal connection without being in person. A bank code may be known as: For some countries you may need an International Bank Account Number (IBAN) in addition to the bank code. The same survey reports that some banks are even winning new business because of their online capabilities. Because of the ongoing pandemic, some of these organizations may be struggling to connect with customers and, as a result, may be unable to provide popular services since many interactions are now limited to a digital space. Ask your receiver for the bank code and IBAN (if applicable). Your transfer will be available in the system for 30 days. Will you continue to send or payout money transfers in countries that have declared a state of emergency? Below are Frequently Asked Questions (FAQs) for our customers, the media, and other key stakeholders. Western Union Business Solutions enables companies of all sizes to send and receive cross-border payments and manage foreign exchange. We will keep this page updated as the situation develops. Envoyer maintenant. It could help keep them from switching to another provider. Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. This is a challenge for all financial businesses, but community banks and credit unions are particularly affected as they often rely heavily on in-person interactions as a core part of their brands. Western Union Business Solutions is one of the world’s leading providers of cross-border business payments. The power to send money around the world is yours. After this period, your sender will have to contact Western Union customer service hotline to reactivate the transfer. COVID-19 (Coronavirus) update: Our website and app are always open. Send money now. Financial institutions can apply their brand values to digital components and continue to successfully serve their customers. Always make sure you know who you are sending money to. Can I authorize someone to pick up the money from me if I can’t leave my home? We offer industry-specific payment platforms and customized payment solutions for business across a range of industry verticals. Given the dynamic situation, we are encouraging customers in affected areas to utilize our digital services – send or receive money by visiting our, Western Union understands that our Agent retail locations in areas with a high concentration of COVID-19 outbreaks may close their businesses temporarily or may have altered operating hours. Some countries require that payment sent from Australia include an IBAN. The current dilemma for business banking customers who require international services – which could be a large segment – is that most small companies have a global component such as foreign vendors, customers and staff. Western Union Business Solutions is a business unit of The Western Union Company. A BIC is a code used to identify banks worldwide. Now these organizations are likely scrambling to manage their foreign currency exposure, product sourcing and more. Send money now. Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines. Western Union Launches Worldwide Coronavirus Relief Drive (Graphic: Business Wire) The Western Union Foundation is accepting contributions from Western Union employees, Agents, customers, and the public, across the globe between now and April 14, 2020. Will you continue to send or payout money transfers in countries that have declared a state of emergency? Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. These are major challenges and require knowledgeable and flexible partners. Try our Currency Converter, Set Rate Alerts, and see savings with the Check Cost Calculator! Send money with Western Union wherever you are. Select your destination country to see the payout options. A bank code is a series of numbers used to identify banks around the world. What is a Bank Identification Code (BIC)? Is it true that banknotes are spreading Coronavirus? The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movements and payments, has continued to closely monitor the development of … COVID-19 (Coronavirus) update: Our website and app are always open. COVID-19 (Coronavirus) update: Our website and app are always open. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services.